Full Text Document Delivery: A Study Understanding User Perceptions and Needs

A full text document delivery system, UMI's Pro-Quest® Power Pages, quickly became popular with our undergraduates. Early observations by some library staff seemed to indicate that users were more concerned with quick access to material than the relevance of the material to their research. Our...

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Bibliographic Details
Published inJournal of interlibrary loan, document delivery & electronic reserve Vol. 9; no. 1; pp. 83 - 103
Main Authors Dam, Scott Van, DiMarco, Scott R.
Format Journal Article
LanguageEnglish
Published Binghamton, NY Taylor & Francis Group 10.08.1998
Haworth Press
Subjects
Document delivery
Exact sciences and technology
Information and communication sciences
Information dissemination (open archives, open access,...) and document delivery
Information publishing, dissemination and reproduction
Information science. Documentation
Miami University, Ohio
PowerPages
Sciences and techniques of general use
Software
University libraries
User satisfaction
Information need
Information service
Evaluation
User study
World wide web
Database
Information retrieval
Full text
Student
Document delivery
User behavior
Online AccessGet full text

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Summary:A full text document delivery system, UMI's Pro-Quest® Power Pages, quickly became popular with our undergraduates. Early observations by some library staff seemed to indicate that users were more concerned with quick access to material than the relevance of the material to their research. Our concerns about the possible negative consequences of over-reliance upon this and similar systems led us to investigate. We gathered usage data and distributed a survey to users. We explored our misgivings and tried to understand user needs and undergraduate affinity for such electronic resources.
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ISSN:1072-303X
1540-3572
DOI:10.1300/J110V09N01_10