Relationship Between Cultural Intelligence and Cross-Cultural Adjustment of Foreign Employees in Kosovo

Purpose – Cross-cultural adjustment is crucial for the success of employees in a different cultural environment. Cultural intelligence is believed to be a skill that can enhance adjustment during cross-cultural interactions. Cross-cultural adjustment is crucial for the success of employees in a diff...

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Bibliographic Details
Published inJournal of Business Research - Turk Vol. 13; no. 3; pp. 2440 - 2454
Main Authors Hajrullahu, Vjosë, Tutar, Hasan, FEJZA, Alban
Format Journal Article
LanguageEnglish
Published Journal of Business Research 28.09.2021
İşletme Araştırmaları Dergisi
İSADER
Subjects
Human Resources in Economy
İktisat & İşletme & Finans
Organizational Psychology
Sociology of Culture
İstanbul
Türkiye
CrossCultural
Adjustment
Foreign Employees
Cultural Intelligence
Cross-Cultural
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Summary:Purpose – Cross-cultural adjustment is crucial for the success of employees in a different cultural environment. Cultural intelligence is believed to be a skill that can enhance adjustment during cross-cultural interactions. Cross-cultural adjustment is crucial for the success of employees in a different cultural environment. This study aimed to determine the relationship between cross-cultural adjustment and cultural intelligence by examining a sample of employees working in Kosovo with a foreign country of origin. Design/methodology/approach - This study is quantitative in terms of its methodology. The empirical data comes from a survey of foreign employees living in Kosovo and working in private businesses from thirteen types (sectors) of institutions. Results – The study results show that dimensions of cultural adjustment are associated with dimensions of cultural intelligence. Therefore, this study confirms the effect of cultural intelligence domains on the crosscultural adjustment of employees working in a foreign country. Discussion – In recognition of the importance of cross-cultural adjustment for foreign employee’s performance, we suggest organizations and employees invest in training and other efforts like visits to the new duty country before starting work, increasing the cultural intelligence components of a person, and enhancing cross-cultural adjustment.
ISSN:1309-0712
DOI:10.20491/isarder.2021.1270