The impact of nepotism and workplace gossip on job performance in travel agencies and hotels in Egypt: the moderating role of organizational justice
This study examines how job performance (JP) is affected by nepotism and workplace gossip. It also investigates the moderating role of organizational justice between nepotism and gossip and between gossip and JP. 640 responses gathered from the staff at Egyptian travel agencies (Sector, A) and Egypt...
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| Published in | Journal of human resources in hospitality & tourism Vol. 23; no. 1; pp. 52 - 75 |
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| Main Authors | , |
| Format | Journal Article |
| Language | English |
| Published |
Binghamton
Taylor & Francis Ltd
2024
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| Subjects | |
| Online Access | Get full text |
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| Abstract | This study examines how job performance (JP) is affected by nepotism and workplace gossip. It also investigates the moderating role of organizational justice between nepotism and gossip and between gossip and JP. 640 responses gathered from the staff at Egyptian travel agencies (Sector, A) and Egyptian 5-star hotels were analyzed using PLS-SEM. Contrary to the expectations of the study model, the results showed a positive relationship between nepotism and JP. On the other hand, the results articulated a negative relationship between gossip and JP. The results also indicated that organizational justice plays a moderating role in the relationship between nepotism and gossip and between gossip and JP. The research provides a theoretical contribution to bridging the gap in studies related to nepotism and gossip in the tourism and hotel sector. Practically, the research provides managers in the tourism and hotel sector with recommendations to combat gossip and maximize the benefits of nepotism and dispel its negatives. Limitations and potential directions for future research were presented. |
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| AbstractList | This study examines how job performance (JP) is affected by nepotism and workplace gossip. It also investigates the moderating role of organizational justice between nepotism and gossip and between gossip and JP. 640 responses gathered from the staff at Egyptian travel agencies (Sector, A) and Egyptian 5-star hotels were analyzed using PLS-SEM. Contrary to the expectations of the study model, the results showed a positive relationship between nepotism and JP. On the other hand, the results articulated a negative relationship between gossip and JP. The results also indicated that organizational justice plays a moderating role in the relationship between nepotism and gossip and between gossip and JP. The research provides a theoretical contribution to bridging the gap in studies related to nepotism and gossip in the tourism and hotel sector. Practically, the research provides managers in the tourism and hotel sector with recommendations to combat gossip and maximize the benefits of nepotism and dispel its negatives. Limitations and potential directions for future research were presented. |
| Author | Khairy, Hazem Ahmed Elzek, Yehia |
| Author_xml | – sequence: 1 givenname: Hazem Ahmed surname: Khairy fullname: Khairy, Hazem Ahmed organization: Hotel Management Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City, Egypt – sequence: 2 givenname: Yehia surname: Elzek fullname: Elzek, Yehia organization: Tourism Studies Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City, Egypt |
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| Title | The impact of nepotism and workplace gossip on job performance in travel agencies and hotels in Egypt: the moderating role of organizational justice |
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