KNOWLEDGE SHARING MANAGEMENT (KSM) MODEL IN THE CONTEXT OF GLOBAL SOFTWARE DEVELOPMENT

Inter-organizational learning and knowledge sharing management play an important role during requirements collection and implementation for any software system. In Global Software Development (GSD), its significance increase more as stakeholders are far away across the globe. In GSD where critical c...

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Bibliographic Details
Published inI-Manager's Journal on Software Engineering Vol. 14; no. 3; p. 22
Main Authors MUHAMMAD, YASEEN, SYED, WAJID KAMAL, MOHIM, BACHA, ABDULLAH, KHAN, INAYAT, UR RAHMAN, ATTA, UR RAHMAN
Format Journal Article
LanguageEnglish
Published Nagercoil iManager Publications 2020
Subjects
Knowledge management
Knowledge sharing
Learning
Negotiations
Organizational aspects
Organizational structure
Software
Software development
Software engineering
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Summary:Inter-organizational learning and knowledge sharing management play an important role during requirements collection and implementation for any software system. In Global Software Development (GSD), its significance increase more as stakeholders are far away across the globe. In GSD where critical challenges such as language differences, geographical distance, culture differences and time zone differences exist, the need of interorganizational learning and knowledge sharing increases. This study aims to propose Inter-organizational learning and Knowledge Sharing Management Model (ILKSM) in Global Software Development to assist vendors to learn and share knowledge on successful implementation of Software Engineering. As preliminary results, we have identified 13 practices of ILKSM with SLR. Among these practices, 'effective communication' is critical factor identified with highest frequency of occurrence while other critical practices in order of frequency of occurrence are 'proper negotiations', 'Frequent meetings improve awareness among distributed site', 'Clear organizational structure', experienced team members should be accessible' and 'modern tools and technologies should be implemented'.
ISSN:0973-5151
2230-7168
DOI:10.26634/jse.14.3.17270