The value of communication

[...]facing up to parents was part of the job, so again I called in the interpreter and tried to explain what was being done to help, explained what could have happened, and expressed my regret at the situation. On the day of discharge, the mother handed me a package wrapped in newspaper and thanked...

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Bibliographic Details
Published inBMJ Vol. 326; no. 7397; p. 1026
Main Author Ou, Yvonne
Format Journal Article
LanguageEnglish
Published London British Medical Journal Publishing Group 10.05.2003
BMJ Publishing Group LTD
BMJ Publishing Group Ltd
SeriesA memorable patient
Subjects
Asthma
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Summary:[...]facing up to parents was part of the job, so again I called in the interpreter and tried to explain what was being done to help, explained what could have happened, and expressed my regret at the situation. On the day of discharge, the mother handed me a package wrapped in newspaper and thanked me for helping them.
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ArticleID:bmj.326.7397.1026
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ISSN:0959-8138
1468-5833
DOI:10.1136/bmj.326.7397.1026