Going Live starting and running a virtual reference service

If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons...

Full description

Saved in:
Bibliographic Details
Main Author Coffman, Steve
Format eBook
LanguageEnglish
Published Chicago American Library Association 2003
ALA Editions
Edition1st ed.
Subjects
Electronic reference services (Libraries)
Internet in library reference services
Online AccessGet full text

Cover

More Information
Summary:If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and market their services to address these needs.
ISBN:0838908500
9780838908501