The impact of justice climate and justice orientation on work outcomes: a cross-level multifoci framework

• Published in: Journal of applied psychology Vol. 90; no. 2; p. 242
• Main Authors: Liao, Hui, Rupp, Deborah E
• Format: Journal Article
• Language: English
• Published: United States 01.03.2005
• Subjects: Adult; Humans; Interprofessional Relations; Job Satisfaction; Linear Models; Models, Psychological; Organizational Culture; Personnel Loyalty; Personnel Management; Psychology, Industrial; Social Justice; United States; United States
• ISSN: 0021-9010
• DOI: 10.1037/0021-9010.90.2.242

In this article, which takes a person-situation approach, the authors propose and test a cross-level multifoci model of workplace justice. They crossed 3 types of justice (procedural, informational, and interpersonal) with 2 foci (organization and supervisor) and aggregated to the group level to create 6 distinct justice climate variables. They then tested for the effects of these variables on either organization-directed or supervisor-directed commitment, satisfaction, and citizenship behavior. The authors also tested justice orientation as a moderator of these relationships. The results, based on 231 employees constituting 44 work groups representing multiple organizations and occupations, revealed that 4 forms of justice climate (organization-focused procedural and informational justice climate and supervisor-focused procedural and interpersonal justice climate) were significantly related to various work outcomes after controlling for corresponding individual-level justice perceptions. In addition, some moderation effects were found. Implications for organizations and future research are discussed.