Blaming the organization for abusive supervision: the roles of perceived organizational support and supervisor's organizational embodiment

• Published in: Journal of applied psychology Vol. 98; no. 1; p. 158
• Main Authors: Shoss, Mindy K, Eisenberger, Robert, Restubog, Simon Lloyd D, Zagenczyk, Thomas J
• Format: Journal Article
• Language: English
• Published: United States 01.01.2013
• Subjects: Adult; Aggression - psychology; Female; Humans; Leadership; Male; Organizational Culture; Organizational Objectives; Personnel Loyalty; Personnel Management - methods; Social Perception; Social Support; Workplace - psychology
• ISSN: 1939-1854
• DOI: 10.1037/a0030687

Why do employees who experience abusive supervision retaliate against the organization? We apply organizational support theory to propose that employees hold the organization partly responsible for abusive supervision. Depending on the extent to which employees identify the supervisor with the organization (i.e., supervisor's organizational embodiment), we expected abusive supervision to be associated with low perceived organizational support (POS) and consequently with retribution against the organization. Across 3 samples, we found that abusive supervision was associated with decreased POS as moderated by supervisor's organizational embodiment. In turn, reduced POS was related to heightened counterproductive work behavior directed against the organization and lowered in-role and extra-role performance. These findings suggest that employees partly attribute abusive supervision to negative valuation by the organization and, consequently, behave negatively toward and withhold positive contributions to it.