Multiperspective Approach to Exploring Comprehensive Cause Factors for Interface Issues

The severity of interface issues and the necessity of interface management (IM) have not received adequate recognition from both industry and academia. The understanding of interface issues is still insufficient and the proposed or employed measures are unilateral, which result in unsatisfactory IM...

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Bibliographic Details
Published inJournal of construction engineering and management Vol. 134; no. 6; pp. 432 - 441
Main Authors Chen, Qian, Reichard, Georg, Beliveau, Yvan
Format Journal Article
LanguageEnglish
Published Reston, VA American Society of Civil Engineers 01.06.2008
Subjects
Applied sciences
Buildings. Public works
Exact sciences and technology
Project management. Process of design
TECHNICAL PAPERS
Interfaces
Perspective
Residential building
Project management
Contractors
Offshore structure
Construction management
Commercial facility
Interface
Building contractor
Construction industry
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Summary:The severity of interface issues and the necessity of interface management (IM) have not received adequate recognition from both industry and academia. The understanding of interface issues is still insufficient and the proposed or employed measures are unilateral, which result in unsatisfactory IM performance in construction projects. After establishing IM’s importance in the construction industry, this paper presents a multiperspective approach that systematically explores comprehensive cause factors for various interface issues. From six interrelated perspectives, namely people/participants, methods/processes, resources, documentation, project management, and environment, hierarchical cause factors are identified and presented in a structured way. These cause factors are further converted into a series of interface management and control elements that allow for the development of an object data model and a systematic model-based IM strategy dealing with all interface issues. The multiperspective approach outperforms other research methods that analyze selected interface issues in a loose and isolated way. The findings contribute a holistic view of what causes interface issues as well as provide a solid theoretical basis for practitioners and researchers to seek all-around IM solutions.
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ISSN:0733-9364
1943-7862
DOI:10.1061/(ASCE)0733-9364(2008)134:6(432)