CRM fundamentals
"CRM fundamentals describes how to successfully build and execute a customer relationship management system, from managing the initial implementation to maintaining and evolving the program over time. It willhelp you identify goals, line up the right people, plan projects, and choose software p...
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Main Authors | , , |
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Format | Book |
Language | English |
Published |
[New York?] :
Apress,
[2011]
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Subjects |
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Status | More Information | Location | Call Number | |
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Status In house loan | More Information | Location Study room - 3rd floor | Call Number 005/KOSTOJOHN,S. |