Marketing metrics : the definitive guide to measuring marketing performance

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Bibliographic Details
Main Author Farris, Paul W. (Author)
Format Book
LanguageEnglish
Published Upper Saddle River : FT Press, c2010
Edition2nd ed.
Subjects

Cover

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Table of Contents:
  • Introduction
  • Share of hearts, minds, and markets
  • Margins and profits
  • Product and portfolio management
  • Customer profitability
  • Sales force and channel management
  • Pricing strategy
  • Promotion
  • Advertising media and web metrics
  • Marketing and finance
  • The marketing metrics X-ray
  • System of metrics