Operations management in the hospitality industry

• Other Authors: Szende, Peter (Editor), Dalton, Alec N. (Editor), Yoo, Michelle (Editor)
• Format: Electronic eBook
• Language: English
• Published: Bingley, U.K. : Emerald Publishing Limited, 2021.
• Edition: First edition.
• Subjects: pohostinství; management cestovního ruchu; catering trade; tourism management; elektronické knihy; učebnice vysokých škol; electronic books; textbooks (higher)

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any ho...