AN EMPIRICAL EVALUATION OF HOSPITAL PROJECT IMPLEMENTATION SUCCESS

• Published in: Academy of Health Care Management journal Vol. 6; no. 1; p. 37
• Main Authors: Rosacker, Kirsten M, Zuckweiler, Kathryn M, Buelow, Janet R
• Format: Journal Article
• Language: English
• Published: Arden Jordan Whitney Enterprises, Inc 01.01.2010
• Subjects: Costs; Discriminant analysis; Hospitals; Organizational behavior; Project management; Reimbursement; Studies; Success factors
• ISSN: 1559-7628

The management literature contains a number of studies regarding project critical success factors. Unfortunately, these studies do not focus on hospital organizations. Using a survey research methodology, this study empirically tests the factors proposed in the literature as important to project success within the context of hospital implementation projects. The following questions are placed in consideration: (1) Do the critical success factors identified in previous research apply to hospital implementation projects? (2) What factors are perceived to be most important during each phase of a hospital implementation project? The findings strongly suggest that the application of critical success factors to project management within hospital environments positively impacts project success. Separate analyses based on the stage within a project's life cycle, selected by survey respondents to focus their responses, offer support for many of the factors specified in prior efforts; however, the order of importance or dominance of the respective critical success factors differs from that reported in prior research directed at general business environments. These empirical outcomes provide insight into which activities are deemed as most important for project success when viewed from the perspective of experienced hospital project managers. In closing, recommendations are tendered for future research efforts. [PUBLICATION ABSTRACT]