E-COMMERCE AND DISRUPTIVE TECHNOLOGIES FOR HIGHER EDUCATION

In the era of digital-first, in order to align with the expectations of their students, staff, and faculty, universities continue to transition into the e-commerce sector, where electronic methods of payment can help higher education institutions automate, secure and offer more flexible payments acr...

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Bibliographic Details
Published inJournal of Information Systems & Operations Management Vol. 16; no. 2; pp. 227 - 234
Main Author Purcărea, Ioan-Matei
Format Journal Article
LanguageEnglish
Published Bucharest Romanian-American University, Scientific Research Department 01.12.2022
Subjects
Artificial intelligence
Bookstores
Chatbots
College campuses
Colleges & universities
Consumers
Customers
Digital economy
Digital twins
Digitization
Disruptive innovation
Education
Electronic billing
Electronic commerce
Higher education
Higher education institutions
Information systems
Internet of Things
Natural language
Payment systems
Payments
Sales
Shopping
Students
Tuition
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Summary:In the era of digital-first, in order to align with the expectations of their students, staff, and faculty, universities continue to transition into the e-commerce sector, where electronic methods of payment can help higher education institutions automate, secure and offer more flexible payments across the entire campus services, adding tailored payment plans to protect and increase enrollment, as well as a broad array of solutions and implementations. E-commerce solves pain points and makes higher education smarter by implementing a suite of must-have rather than nice-to-have digital tools such as marketplaces to create and manage bookstores, alumni goods, fundraising and registration sites, campus commerce solutions integrating seamless digital shopping experiences for students regarding choices of accommodation, together with campus ID solutions offering mobile credential access with safely integrated payment processing. In a very competitive and innovative digital environment, higher education institutions need to streamline activities and empower them by the use of e-commerce tools, use the digital twins for e-commerce engagement, add value through greater efficiency in the new challenging digital economy.
ISSN:1843-4711