The impact of salespeople's relational behaviors and organizational fairness on customer loyalty: An empirical study in B-to-B relationships

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Published inIDEAS Working Paper Series from RePEc
Main Authors Poujol, Juliet, Siadou-Martin, Béatrice, Vidal, David, Pellat, Ghislaine
Format Paper
LanguageEnglish
Published St. Louis Federal Reserve Bank of St. Louis 01.01.2013
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Author Siadou-Martin, Béatrice
Poujol, Juliet
Pellat, Ghislaine
Vidal, David
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