The Library as a Community Information and Referral Center. Public Library Training Institutes Library Service Guide No. 8

A guide to planning information and referral (I&R) services as an integral part of public library services is given. The guidelines cover: (1) the importance of support by the library board and staff; (2) the assessment of objectives, clientele, information needs, and sources of information; (3)...

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Bibliographic Details
Main Author Croneberger, Robert
Format Web Resource
LanguageEnglish
Published 01.04.1975
Subjects
Community Information Services
Disadvantaged
Guides
Information Services
Library Planning
Library Services
Library Technical Processes
Outreach Programs
Public Libraries
Publicize
Referral
Subject Index Terms
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Summary:A guide to planning information and referral (I&R) services as an integral part of public library services is given. The guidelines cover: (1) the importance of support by the library board and staff; (2) the assessment of objectives, clientele, information needs, and sources of information; (3) making decisions as to the type and amount of information the library will provide; and (4) necessary staffing and equipment. Ways of collecting, processing, and reviewing information are suggested. Outreach and public relations activities are discussed, and descriptions of I&R services at demonstration libraries are provided. Appendixes contain I&R subject headings, sample I&R subject file and resource cards, and sample data collection and community contact forms. (LS)