Product recommendation with product review analysis

• Main Authors: Goulet Sylvain, Ozcan Ali Erdem, Pieraut Francis, Crouch Richard Stamford, Boston Marisa Ferrara, Stubley Peter
• Format: Patent
• Language: English
• Published: 16.05.2017
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC DIGITAL DATA PROCESSING; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

Techniques for product recommendation involve receiving, from a user, a text input expressing a question asking for a product recommendation. In response to the question, an answer that identifies a product for recommendation to the user may be generated. A plurality of product reviews comprising natural language text evaluations of the product may be analyzed, involving identifying at least one passage of text in at least one of the product reviews as providing supporting evidence for the product in answer to the question. The answer and the at least one passage in the at least one product review identified as providing supporting evidence for the answer may be presented to the user in response to the text input.