MATCHING USING AGENT/CALLER SENSITIVITY TO PERFORMANCE

A method, system and program product, the method comprising: obtaining for each call in one set of calls a respective pattern representing multiple different respective data fields; obtaining performance data for the respective patterns of the calls; obtaining performance data for the respective age...

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Bibliographic Details
Main Authors CHISHTI, Zia, MERCHANT, Akbar A, KAN, Ittai
Format Patent
LanguageEnglish
Published 18.07.2019
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
Online AccessGet full text

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