VISUAL SENSOR-BASED MANAGEMENT OF A RETURN TRANSACTION

• Main Authors: HERRING, Dean Frederick, JOHNSON, Brad Matthew, SMITH, Jeffrey John, SINGH, Ankit
• Format: Patent
• Language: English
• Published: 26.04.2018
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; HANDLING RECORD CARRIERS; PHYSICS; PRESENTATION OF DATA; RECOGNITION OF DATA; RECORD CARRIERS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

A method, computer program product, and system are disclosed for managing a return transaction within an environment having a plurality of purchasable item. The method acquires, using at least one visual sensor disposed within the environment, first image information including a first person and including a first item associated with the first person. The method identifies the first person using image analysis performed on the first image information. Further, the method determines, using image analysis performed on the first image information and based on one or more predetermined criteria, that the first item is eligible to be returned by the first person within the return transaction. Upon completion of one or more predefined return tasks specified for the first item within the return transaction, the method updates a first data structure representing an inventory of the environment to reflect the returned first item.