PER-ENTITY BREAKDOWN OF KEY PERFORMANCE INDICATORS
A service monitoring system (SMS) produces key performance indicator (KPI) scores that indicate the performance of a service. To produce the KPI scores, the SMS may process the data for a large number of machine entities that perform the service. This data can be processed on a per-entity basis to p...
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Main Authors | , , |
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Format | Patent |
Language | English |
Published |
14.04.2016
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Subjects | |
Online Access | Get full text |
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Summary: | A service monitoring system (SMS) produces key performance indicator (KPI) scores that indicate the performance of a service. To produce the KPI scores, the SMS may process the data for a large number of machine entities that perform the service. This data can be processed on a per-entity basis to produce a per-entity KPI score representing the contribution of a particular machine to the overall KPI. The per-entity KPI scores can be transformed to statistical representations which can be visualized as a distribution stream graph. The visualization may be presented with interactive aspects. |
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Bibliography: | Application Number: US201514859241 |