AGGREGATING MESSAGE RESPONSES INTO TOPIC-ORGANIZED CONTENT

A computer processor receives a response to an electronic message, the response containing content elements. The computer processor determines one or more topics based on the content elements of the response to the electronic message. The computer processor reorganizes the response to the electronic...

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Bibliographic Details
Main Authors CUDAK GARY D, HARDEE CHRISTOPHER J, KAISER LAURA R, KAISER ERIC J
Format Patent
LanguageEnglish
Published 25.12.2014
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Summary:A computer processor receives a response to an electronic message, the response containing content elements. The computer processor determines one or more topics based on the content elements of the response to the electronic message. The computer processor reorganizes the response to the electronic message, such that the content elements are aligned with similar-topic content elements and associated with one of the one or more topics of the response to generate a topic organized aggregate message, and in response to receiving an additional response to the electronic message, the computer processor updates the topic organized aggregate message to include one or more additional content elements from the additional response, wherein the one or more additional content elements are aligned with the one or more topics of the topic organized aggregate message.
Bibliography:Application Number: US201313924780