Two-way real time communication system that allows asymmetric participation in conversations across multiple electronic platforms

Methods, systems, and apparatuses, including computer programs encoded on computer-readable media, for receiving a first communication request, from a web browser of a user. A first responder requests information and a response to the request for information is received as part of a conversation. A...

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Main Authors Schottland, Paul Joseph Lyman, Johnson, James Allen, Dandison, John Patrick Francis
Format Patent
LanguageEnglish
Published 26.12.2023
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Abstract Methods, systems, and apparatuses, including computer programs encoded on computer-readable media, for receiving a first communication request, from a web browser of a user. A first responder requests information and a response to the request for information is received as part of a conversation. A conversation identifier is used to store the conversation. Based on the conversation, the conversation is determined to stop and a second responder is identified. The conversation is then transferred to the second responder.
AbstractList Methods, systems, and apparatuses, including computer programs encoded on computer-readable media, for receiving a first communication request, from a web browser of a user. A first responder requests information and a response to the request for information is received as part of a conversation. A conversation identifier is used to store the conversation. Based on the conversation, the conversation is determined to stop and a second responder is identified. The conversation is then transferred to the second responder.
Author Dandison, John Patrick Francis
Johnson, James Allen
Schottland, Paul Joseph Lyman
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Snippet Methods, systems, and apparatuses, including computer programs encoded on computer-readable media, for receiving a first communication request, from a web...
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SubjectTerms CALCULATING
COMPUTING
COUNTING
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRIC DIGITAL DATA PROCESSING
ELECTRICITY
PHYSICS
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Title Two-way real time communication system that allows asymmetric participation in conversations across multiple electronic platforms
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