Multi-channel communication sessions between patient and clinician

• Main Authors: Helton, Kristen Lloyd, Denton, Patrick, Green, Benjamin, Davidson, Alexander
• Format: Patent
• Language: English
• Published: 05.12.2023
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATIONTECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING ORPROCESSING OF MEDICAL OR HEALTHCARE DATA; INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTEDFOR SPECIFIC APPLICATION FIELDS; PHYSICS; PICTORIAL COMMUNICATION, e.g. TELEVISION; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TELEPHONIC COMMUNICATION; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION

Described are systems and methods directed to a multi-channel communication system that enables real-time or near real-time communication between two or more individuals, such as a patient and a clinician in which at least one of the individuals uses one device for audio/video communication and another device for exchange of data, such as annotated images. For example, a patient may utilize a patient device to communicate with a clinician via a first clinician device. In addition to the first clinician device, the clinician may also use a second clinician device to annotate and share visual data, such as templates or patient images, with the patient, without disrupting the audio/video communication between the patient device and the first clinician device.