Travel disruption management using fragmented source data

• Main Authors: Cazeaux, Olivier, Anselmet, Elsa, Beynel, Mathieu
• Format: Patent
• Language: English
• Published: 25.01.2022
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

Systems and methods for detecting disruption events that impact itineraries using data obtained from fragmented sources. A disruption event that impacts a segment of an itinerary is detected using data obtained from a number of fragmented sources. A record identifier associated with a reservation record generated in a reservation database in response to reserving the itinerary is identified. A disruption element corresponding to the segment is generated in the reservation record to store data indicating a net difference between a base state of the segment at a time of a ticketing of the itinerary and an actual state of the segment at a time the segment terminates. A difference between the base state and a state of the segment following the disruption event is determined. The disruption element is populated with data indicating the difference.