Chatbot context setting using packet capture
In embodiments described herein, a chatbot is provided for engaging in a chatbot session with one or more computing devices. The chatbot session can be for providing technical support to or for a system or device. Data is collected from networking devices such as access points and, in turn, processe...
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| Main Author | |
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| Format | Patent |
| Language | English |
| Published |
07.12.2021
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| Subjects | |
| Online Access | Get full text |
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| Abstract | In embodiments described herein, a chatbot is provided for engaging in a chatbot session with one or more computing devices. The chatbot session can be for providing technical support to or for a system or device. Data is collected from networking devices such as access points and, in turn, processed to obtain context data. The context data that is relevant to a chatbot session is provided to the chatbot and, in turn, the chatbot customizes its communications based on the context data. |
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| AbstractList | In embodiments described herein, a chatbot is provided for engaging in a chatbot session with one or more computing devices. The chatbot session can be for providing technical support to or for a system or device. Data is collected from networking devices such as access points and, in turn, processed to obtain context data. The context data that is relevant to a chatbot session is provided to the chatbot and, in turn, the chatbot customizes its communications based on the context data. |
| Author | Venkateshwaran, Mahesh |
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| Notes | Application Number: US201916526417 |
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| Snippet | In embodiments described herein, a chatbot is provided for engaging in a chatbot session with one or more computing devices. The chatbot session can be for... |
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| SubjectTerms | ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION |
| Title | Chatbot context setting using packet capture |
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