Techniques for multi-agent messaging

Techniques for multi-agent messaging authorization are described. In one embodiment, an apparatus may comprise a message processing component operative to receive an incoming message for a multi-agent entity from a user client device associated with a user account; determine an agent client device a...

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Bibliographic Details
Main Authors Imam, Mubarik F, Acton, Brian Lange, Cocuzzo, Daniel Charles
Format Patent
LanguageEnglish
Published 12.10.2021
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Abstract Techniques for multi-agent messaging authorization are described. In one embodiment, an apparatus may comprise a message processing component operative to receive an incoming message for a multi-agent entity from a user client device associated with a user account; determine an agent client device associated with the agent account; and send the incoming message to the agent client device associated with the agent account; and an agent management component operative to determine the agent account associated with the multi-agent entity to receive the incoming message. Other embodiments are described and claimed.
AbstractList Techniques for multi-agent messaging authorization are described. In one embodiment, an apparatus may comprise a message processing component operative to receive an incoming message for a multi-agent entity from a user client device associated with a user account; determine an agent client device associated with the agent account; and send the incoming message to the agent client device associated with the agent account; and an agent management component operative to determine the agent account associated with the multi-agent entity to receive the incoming message. Other embodiments are described and claimed.
Author Cocuzzo, Daniel Charles
Acton, Brian Lange
Imam, Mubarik F
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RelatedCompanies WhatsApp Inc
WHATSAPP LLC
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Snippet Techniques for multi-agent messaging authorization are described. In one embodiment, an apparatus may comprise a message processing component operative to...
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SubjectTerms ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Title Techniques for multi-agent messaging
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