METHOD AND APPARATUS FOR PROCESSING CALL IN COMPUTER AND TELEPHONY INTEGRATION SYSTEM

A method and an apparatus for processing a call in a computer and a telephony integration system are provided to implement efficient client consultation by rightly obtaining client information form a customer DB with a caller identifier. A first telephone(310) inputs a caller identifier of a receivi...

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Bibliographic Details
Main Authors SO, JAE HEE, CHUN, CHANG HWAN, LEE, JONG CHUL
Format Patent
LanguageEnglish
Published 17.09.2009
Subjects
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