METHOD AND APPARATUS FOR PROCESSING CALL IN COMPUTER AND TELEPHONY INTEGRATION SYSTEM
A method and an apparatus for processing a call in a computer and a telephony integration system are provided to implement efficient client consultation by rightly obtaining client information form a customer DB with a caller identifier. A first telephone(310) inputs a caller identifier of a receivi...
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Main Authors | , , |
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Format | Patent |
Language | English |
Published |
17.09.2009
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Subjects | |
Online Access | Get full text |
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