INFORMATION PROCESSING APPARATUS AND INFORMATION PROCESSING METHOD

• Main Authors: KAWANA HIROSHI, MASUDA MITSUHIRO
• Format: Patent
• Language: English; Japanese
• Published: 10.08.2023
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

To provide an information processing apparatus configured to identify a length of time required until a user receives a commodity or a service provided in a specific location, such as a store, and an information processing method.SOLUTION: In an information processing system S comprising an information processing apparatus 1, a user terminal 2, and a providing location device 3, the information processing apparatus 1, which serves as one or more servers, includes: a receiving unit 131 which receives location identification information for identifying a location where a user receives a commodity to be provided, from the user terminal 2 used by the user; an acquisition unit 132 which acquires past-results time required when each of one or more commodities provided in a location corresponding to the location identification information was provided in the past; a calculation unit 133 which calculates the time required for providing the user with each of the one or more commodities, using the past-results time; and a transmission unit 134 which transmits, to the user terminal 2, commodity information indicating the one or more commodities in association with time information indicating the time required for each of the one or more commodities.SELECTED DRAWING: Figure 2 【課題】ユーザが店舗等の特定の場所において商品やサービスの提供を受けるまでに掛かる時間を把握できるようにする情報処理装置及び情報処理方法を提供する。【解決手段】情報処理装置１と、ユーザ端末２と、提供場所装置３と、を含む情報処理システムＳにおいて、一又は複数のサーバである情報処理装置１は、ユーザが利用するユーザ端末２から、ユーザが商品の提供を受ける場所を識別するための場所識別情報を受信する受信部１３１と、場所識別情報に対応する場所で提供される一又は複数の商品それぞれが過去に提供された際に掛かった実績時間を取得する取得部１３２と、実績時間を用いて、一又は複数の商品それぞれがユーザに提供されるまでに掛かる所要時間を算出する算出部１３３と、一又は複数の商品を示す商品情報と、一又は複数の商品それぞれの所要時間を示す時間情報と、を関連付けて、ユーザ端末２に送信する送信部１３４と、を有する。【選択図】図２