FACILITY USE MANAGEMENT SYSTEM, FACILITY USE MANAGEMENT METHOD, AND FACILITY USE MANAGEMENT PROGRAM

• Main Author: KATAYAMA TAIJI
• Format: Patent
• Language: English; Japanese
• Published: 16.09.2021
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

To provide a facility use management system, a facility use management method, and a facility use management program that can make efficient operations for matters demanded by a user of an accommodation.SOLUTION: In a facility use management system 100, a management server has a demand information acquisition unit that acquires information on a demand for an accommodation from a user who uses the accommodation. A check-in terminal used for a check-in procedure for the accommodation comprises: a display processing unit that displays a demand reception screen according to the demand information acquired by the demand information acquisition unit; and a reception processing unit that receives the user's operation for the demand information on the demand reception screen displayed by the display processing unit.SELECTED DRAWING: Figure 2 【課題】宿泊施設の利用者の要望事項に対する業務の効率化を図ることが可能な施設利用管理システム、施設利用管理方法及び施設利用管理プログラムを提供する。【解決手段】施設利用管理システム１００において、管理サーバは、宿泊施設を利用する利用者の宿泊施設に対する要望情報を取得する要望情報取得部を有する。宿泊施設のチェックイン手続きに用いられるチェックイン端末は、要望情報取得部が取得する要望情報に応じた要望受付画面を表示させる表示処理部と、表示処理部が表示する要望受付画面において、要望情報に対する利用者の操作を受け付ける受付処理部と、を備える。【選択図】図２