HANDLING SUPPORT DEVICE AND HANDLING SUPPORT METHOD
To provide a handling support device and a handling support method for supporting operator's handling at a call center.SOLUTION: A handling support device includes: a voice acquisition unit 10 that acquires voice data of a current question response record; a storage unit 20 that stores determin...
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Main Author | |
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Format | Patent |
Language | English Japanese |
Published |
19.11.2020
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Subjects | |
Online Access | Get full text |
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