Guest greeting robot reception method and device based on virtual digital person, and electronic equipment

• Main Author: CHENG JIAGUO
• Format: Patent
• Language: Chinese; English
• Published: 10.05.2024
• Subjects: ACOUSTICS; CALCULATING; COMPUTING; COUNTING; MUSICAL INSTRUMENTS; PHYSICS; SPEECH ANALYSIS OR SYNTHESIS; SPEECH OR AUDIO CODING OR DECODING; SPEECH OR VOICE PROCESSING; SPEECH RECOGNITION

The invention relates to a greeting robot reception method and device based on a virtual digital person, and electronic equipment. The method comprises the following steps: obtaining visitor voice and/or a visitor image; calling a matched virtual human image and sound according to the visitor voice and/or the visitor image, and outputting greetings; visitor voice is tracked according to voice timbres, interaction with visitors is carried out based on a large language model, visitor information and demands are recorded, and the visitor information comprises visitor voice, visitor images, interaction content, names, genders, ages and visitor satisfaction. Basic visitor information such as the gender and age of the visitor is confirmed through the visitor voice and/or the visitor image, the matched virtual human image and sound are called, the reception experience of the visitor is improved, the visitor voice is tracked according to the voice timbre, the obtained visitor information and demand are more accurate,