Remote assistance method and device, equipment and storage medium

The invention discloses a remote assistance method, device and equipment and a storage medium, and belongs to the technical field of computers.The method comprises the steps that when a remote assistance instruction input through a webpage is received, a remote assistance request is sent to target t...

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Bibliographic Details
Main Authors CUI SHIBO, YAN MINGFEI
Format Patent
LanguageChinese
English
Published 30.06.2023
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Summary:The invention discloses a remote assistance method, device and equipment and a storage medium, and belongs to the technical field of computers.The method comprises the steps that when a remote assistance instruction input through a webpage is received, a remote assistance request is sent to target terminal equipment according to the remote assistance instruction; when response information fed back by the target terminal equipment according to the remote assistance request is received, establishing remote connection with the target terminal equipment according to the response information; and carrying out remote assistance on the target terminal equipment through the remote connection based on the webpage. According to the scheme, the remote connection is established between the page access centralized management and control end and the terminal equipment, and the terminal equipment is controlled through the remote connection to perform remote assistance on the terminal equipment, so that specific tools and re
Bibliography:Application Number: CN202111566171