Room temperature processing system and method with customer service function

• Main Authors: CHEN YONGZHENG, REN YUAN, ZHANG SHIYU, DONG JUNYONG, CHEN JIAPEI
• Format: Patent
• Language: Chinese; English
• Published: 08.09.2020
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

The invention discloses a room temperature processing system and method with a customer service function, relating to the related field of room temperature acquisition. The system comprises a processing system and a processing method. The system is simple in structure, and all subsystems in the processing system are matched; the information related to the room temperature of the user can be collected and reported; when a user encounters a problem which cannot be solved by related room temperature, a customer service function is provided for the user; the possibility that faults exist between related information influencing the room temperature and a user is prevented; the blind waiting time after the user goes wrong at room temperature is reduced; the satisfaction degree of a user on a heating enterprise is improved; compared with the mode that in the prior art, after a user goes wrong and only depends on manual customer service, most problems generated by the user can be solved, onlya small number of problem