SYSTEMS AND METHODS FOR AUTOMATICALLY CONDUCTING RISK ASSESSMENTS FOR TELEPHONY COMMUNICATIONS

• Main Authors: FLORACK, PAUL, SINGLA, AMIT, KENT, SEAN, CARTWRIGHT, KEN, MOHAN, SRIKANTH
• Format: Patent
• Language: English; French
• Published: 01.05.2018
• Subjects: CALCULATING; COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS; COMPUTING; COUNTING; PHYSICS

Systems and methods are disclosed for using machine-learning techniques for labeling incoming calls with categories relating to a risk level. A model is generated using call log data. The call log data is augmented using information from additional data sources to generate features for the model. Th...