Patient Experience Enhancement at Accident and Emergency Department: Junior Doctor Manpower Reallocation Optimization
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Published in | Journal of management science and engineering (Online) Vol. 2; no. 3; pp. 193 - 208 |
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Main Authors | , , , , , , |
Format | Journal Article |
Language | French |
Published |
01.09.2017
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Online Access | Get full text |
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Author | Lim, Hoon-Chin Steven Goh, Pak-Liang Looi, Peter Oh, Hong-Choon Chow, Wai-Leng Tiah, Ling Tiruchittampalam, Mohan |
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Author_xml | – sequence: 1 givenname: Hong-Choon surname: Oh fullname: Oh, Hong-Choon – sequence: 2 givenname: Wai-Leng surname: Chow fullname: Chow, Wai-Leng – sequence: 3 givenname: Peter surname: Looi fullname: Looi, Peter – sequence: 4 givenname: Ling surname: Tiah fullname: Tiah, Ling – sequence: 5 givenname: Pak-Liang surname: Goh fullname: Goh, Pak-Liang – sequence: 6 givenname: Hoon-Chin Steven surname: Lim fullname: Lim, Hoon-Chin Steven – sequence: 7 givenname: Mohan surname: Tiruchittampalam fullname: Tiruchittampalam, Mohan |
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Cites_doi | 10.1067/mem.2002.122707 10.1111/j.1553-2712.2001.tb01110.x 10.1542/peds.2004-1287 10.1057/hs.2014.2 10.1007/s10729-007-9021-z 10.1145/2000494.2000497 10.1007/s10729-014-9300-4 10.1197/j.aem.2005.07.034 10.1016/j.ejor.2008.10.025 10.1016/j.dss.2012.05.058 10.1016/j.ejor.2011.10.040 |
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References | Izady (10.3724/SP.J.1383.203009_bib12) 2012; 219 Weng (10.3724/SP.J.1383.203009_bib19) 2011 Gordon (10.3724/SP.J.1383.203009_bib10) 2001; 8 Centeno (10.3724/SP.J.1383.203009_bib4) 2003 Derlet (10.3724/SP.J.1383.203009_bib7) 2002; 39 Ruby (10.3724/SP.J.1383.203009_bib15) 2003 Mahapatra (10.3724/SP.J.1383.203009_bib13) 2003 Zeltyn (10.3724/SP.J.1383.203009_bib20) 2011; 21 Arisha (10.3724/SP.J.1383.203009_bib3) 2013 Soemon (10.3724/SP.J.1383.203009_bib18) 2004 Ahmed (10.3724/SP.J.1383.203009_bib1) 2009; 198 Sinreich (10.3724/SP.J.1383.203009_bib17) 2007; 10 Green (10.3724/SP.J.1383.203009_bib11) 2006; 13 (10.3724/SP.J.1383.203009_bib5) 2004; 114 El-Rifai (10.3724/SP.J.1383.203009_bib8) 2014; 18 Felipe (10.3724/SP.J.1383.203009_bib9) 2003 Simon (10.3724/SP.J.1383.203009_bib16) 2003 Defraeye (10.3724/SP.J.1383.203009_bib6) 2013; 54 Allan (10.3724/SP.J.1383.203009_bib2) 2003 Oh (10.3724/SP.J.1383.203009_bib14) 2014; 3 |
References_xml | – year: 2003 ident: 10.3724/SP.J.1383.203009_bib13 article-title: Pairing Emergency Severity Index5-Level Triage Data with Computer Aided System Design to Improve Emergency Department Access and Throughput contributor: fullname: Mahapatra – volume: 39 start-page: 430 year: 2002 ident: 10.3724/SP.J.1383.203009_bib7 article-title: Overcrowding in emergency departments: increased demand and decreased capacity publication-title: Annals of Emergency Medicine doi: 10.1067/mem.2002.122707 contributor: fullname: Derlet – year: 2003 ident: 10.3724/SP.J.1383.203009_bib4 article-title: Emergency Departments II: A Simulation-ILP Based Tool for Scheduling ER Staff contributor: fullname: Centeno – volume: 8 start-page: 1024 year: 2001 ident: 10.3724/SP.J.1383.203009_bib10 article-title: Safety net research in emergency medicine: Proceedings of the Academic Emergency Medicine Consensus Conference on “The Unraveling Safety Net” publication-title: Academic Emergency Medicine doi: 10.1111/j.1553-2712.2001.tb01110.x contributor: fullname: Gordon – volume: 114 start-page: 878 year: 2004 ident: 10.3724/SP.J.1383.203009_bib5 article-title: Overcrowding crisis in our nation’s emergency departments: Is our safety net unraveling? publication-title: Pediatrics doi: 10.1542/peds.2004-1287 – year: 2003 ident: 10.3724/SP.J.1383.203009_bib9 article-title: The Use of Simulation and Design of Experiments for Estimating Maximum Capacity in an Emergency Room contributor: fullname: Felipe – volume: 3 start-page: 93 year: 2014 ident: 10.3724/SP.J.1383.203009_bib14 article-title: Uncover effective process improvement strategies in emergency department with aid of discrete event simulation publication-title: Health Systems doi: 10.1057/hs.2014.2 contributor: fullname: Oh – volume: 10 start-page: 293 year: 2007 ident: 10.3724/SP.J.1383.203009_bib17 article-title: Staggered work shifts: a way to downsize and restructure an emergency department workforce yet maintain current operational performance publication-title: Health Care Management Science doi: 10.1007/s10729-007-9021-z contributor: fullname: Sinreich – volume: 21 start-page: 1 year: 2011 ident: 10.3724/SP.J.1383.203009_bib20 article-title: Simulation-based models of emergency departments: Operational, tactical, and strategic staffing publication-title: ACM Transactions on Modeling and Computer Simulation doi: 10.1145/2000494.2000497 contributor: fullname: Zeltyn – year: 2003 ident: 10.3724/SP.J.1383.203009_bib2 article-title: Using Simulation in the Architectural Concept Phase of an Emergency Department Design contributor: fullname: Allan – year: 2003 ident: 10.3724/SP.J.1383.203009_bib15 article-title: The Use of Simulation to Evaluate Hospital Operations between the Emergency Department and a Medical Telemetry contributor: fullname: Ruby – year: 2011 ident: 10.3724/SP.J.1383.203009_bib19 article-title: Using Simulation and Data Envelopment Analysis in Optimal Healthcare Efficiency Allocations contributor: fullname: Weng – year: 2013 ident: 10.3724/SP.J.1383.203009_bib3 article-title: Towards Operations Excellence: Optimising Staff Scheduling for New Emergency Department contributor: fullname: Arisha – year: 2003 ident: 10.3724/SP.J.1383.203009_bib16 article-title: The Use of Simulation to Reduce the Length of Stay in an Emergency Department contributor: fullname: Simon – volume: 18 start-page: 289 year: 2014 ident: 10.3724/SP.J.1383.203009_bib8 article-title: A stochastic optimization model for shift scheduling in emergency departments publication-title: Health Care Management Science doi: 10.1007/s10729-014-9300-4 contributor: fullname: El-Rifai – volume: 13 start-page: 61 year: 2006 ident: 10.3724/SP.J.1383.203009_bib11 article-title: Using queueing theory to increase the effectiveness of emergency department provider staffing publication-title: Academic Emergency Medicine doi: 10.1197/j.aem.2005.07.034 contributor: fullname: Green – year: 2004 ident: 10.3724/SP.J.1383.203009_bib18 article-title: Functional Analysis for Operating Emergency Department of a General Hospital contributor: fullname: Soemon – volume: 198 start-page: 936 year: 2009 ident: 10.3724/SP.J.1383.203009_bib1 article-title: Simulation optimization for an emergency department healthcare unit in Kuwait publication-title: European Journal of Operational Research doi: 10.1016/j.ejor.2008.10.025 contributor: fullname: Ahmed – volume: 54 start-page: 1558 year: 2013 ident: 10.3724/SP.J.1383.203009_bib6 article-title: Controlling excessive waiting times in small service systems with time-varying demand: An extension of the ISA algorithm publication-title: Decision Support Systems doi: 10.1016/j.dss.2012.05.058 contributor: fullname: Defraeye – volume: 219 start-page: 531 year: 2012 ident: 10.3724/SP.J.1383.203009_bib12 article-title: Setting staffing requirements for time-dependent queueing networks: The case of accident and emergency departments publication-title: European Journal of Operational Research doi: 10.1016/j.ejor.2011.10.040 contributor: fullname: Izady |
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Title | Patient Experience Enhancement at Accident and Emergency Department: Junior Doctor Manpower Reallocation Optimization |
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