PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN BIOSKOP ABC GARUT

This research aims to analyze and determine the influence of service quality on consumer satisfaction at Cinema ABC Garut. The population used in this research was 98 consumers using purposive sampling techniques. This sampling technique involved 98 regular consumers of Cinema ABC Garut or people wh...

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Bibliographic Details
Published inE-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 3; no. 4; pp. 139 - 144
Main Authors BANI, ALDI, MUHAEMIN ADNAN, HILMAN, YUSUF, RAMAYANI
Format Journal Article
LanguageEnglish
Published 31.12.2023
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