Supporting Informal Interaction in a Hospital through Impromptu Social Networking

Social networking systems allow users to keep in touch with relatives and friends in the absence of physical proximity. These tools are also increasingly supporting productive interactions in diverse working environments. In this paper, based on the understanding of informal communication in hospita...

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Published inCollaboration and Technology pp. 305 - 320
Main Authors Morán, Alberto L., Rodríguez-Covili, Juan, Mejia, David, Favela, Jesus, Ochoa, Sergio
Format Book Chapter
LanguageEnglish
Published Berlin, Heidelberg Springer Berlin Heidelberg
SeriesLecture Notes in Computer Science
Subjects
Hospital Work
Impromptu Social Networking
Mobile Workers Interaction
Social Networking Systems
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Abstract Social networking systems allow users to keep in touch with relatives and friends in the absence of physical proximity. These tools are also increasingly supporting productive interactions in diverse working environments. In this paper, based on the understanding of informal communication in hospitals, we identify opportunities for the use of social networking software in support of hospital work. This has inspired the design of meetU, a tool aimed at supporting impromptu social networking through an ad-hoc communication infrastructure. The services offered by the system are illustrated through interaction scenarios, which were also used to evaluate the system with a group of medical interns.
AbstractList Social networking systems allow users to keep in touch with relatives and friends in the absence of physical proximity. These tools are also increasingly supporting productive interactions in diverse working environments. In this paper, based on the understanding of informal communication in hospitals, we identify opportunities for the use of social networking software in support of hospital work. This has inspired the design of meetU, a tool aimed at supporting impromptu social networking through an ad-hoc communication infrastructure. The services offered by the system are illustrated through interaction scenarios, which were also used to evaluate the system with a group of medical interns.
Author Mejia, David
Favela, Jesus
Morán, Alberto L.
Ochoa, Sergio
Rodríguez-Covili, Juan
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Snippet Social networking systems allow users to keep in touch with relatives and friends in the absence of physical proximity. These tools are also increasingly...
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StartPage 305
SubjectTerms Hospital Work
Impromptu Social Networking
Mobile Workers Interaction
Social Networking Systems
Title Supporting Informal Interaction in a Hospital through Impromptu Social Networking
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