환대서비스 종사원의 ESG 경영인식이 고객지향성, 진정성, 경영성과 간의 구조적 관계

Purpose – This study aims to use it as an opportunity to examine ESG management as well as identify the structural relationship between customer orientation, sincerity, and management performance among hospitality service employee ESG management awareness. Design/Methodology/Approach – To achieve th...

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Bibliographic Details
Published in무역연구 Vol. 20; no. 2; pp. 317 - 332
Main Authors 전용택(Yong-Taik Chun), 이정은(Jung-Eun Lee)
Format Journal Article
LanguageKorean
Published 한국무역연구원 30.04.2024
The Korea International Trade Research Institute
Subjects
무역학
Customer-Oriented Behavior
ESG
Management Performance
Customer Orientation
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ISSN1738-8112
2384-1958
DOI10.16980/jitc.20.2.202404.317

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Table of Contents:
  • 서론 Ⅱ. 이론적 배경 Ⅲ. 연구방법 Ⅳ. 연구방법 Ⅴ. 결론 References