치과위생사의 감성지능과 회복탄력성이 감정노동에 미치는 영향

Objectives: The purpose of this study was to reveal association between emotional intelligence, resilience and emotional labor. Methods: For this study, 198 dental hygienists in Busan, Ulsan and Kyungnam are participated in this study. The data were analyzed with descriptive statistics, t-test, ANOV...

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Published in한국구강보건과학회지 Vol. 7; no. 2; pp. 36 - 42
Main Authors 이현정(Hyeon-Jung Lee), 강경민(Kyoung-Min Kang), 이유진(Yu-Jin Lee), 이효진(Hyo-Jin Lee), 최희지(Hee-Ji Choi), 하미현(Mi-Hyeon Ha), 이병호(Byung-Ho Lee)
Format Journal Article
LanguageKorean
Published The Korean Society of Oral Health Science 30.09.2019
한국구강보건과학회
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ISSN2288-6079
2635-6538

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Abstract Objectives: The purpose of this study was to reveal association between emotional intelligence, resilience and emotional labor. Methods: For this study, 198 dental hygienists in Busan, Ulsan and Kyungnam are participated in this study. The data were analyzed with descriptive statistics, t-test, ANOVA, pearson’s correlation coefficients, and stepwise multiple regression analysis with SPSS 24.0 program. Results: We obtained the next results. First, sub-factor of resilience that has affected emotional labor is emotion control(β=-.281) and relationship (β=.142), R2=.088. Second, sub-factor of emotional intelligence that has affected emotional labor is regulation of emotion(β=-.218) and other's emotion appraisal(β=.171), R2=.063. Conclusion: These result indicates that in order to reduce the emotional labor of dental hygienist, it is necessary to develop and apply an intervention programs considering emotion control, relationship, regulation of emotion and other's emotion appraisa KCI Citation Count: 1
AbstractList Objectives: The purpose of this study was to reveal association between emotional intelligence, resilience and emotional labor. Methods: For this study, 198 dental hygienists in Busan, Ulsan and Kyungnam are participated in this study. The data were analyzed with descriptive statistics, t-test, ANOVA, pearson’s correlation coefficients, and stepwise multiple regression analysis with SPSS 24.0 program. Results: We obtained the next results. First, sub-factor of resilience that has affected emotional labor is emotion control(β=-.281) and relationship (β=.142), R2=.088. Second, sub-factor of emotional intelligence that has affected emotional labor is regulation of emotion(β=-.218) and other's emotion appraisal(β=.171), R2=.063. Conclusion: These result indicates that in order to reduce the emotional labor of dental hygienist, it is necessary to develop and apply an intervention programs considering emotion control, relationship, regulation of emotion and other's emotion appraisa KCI Citation Count: 1
Author 최희지(Hee-Ji Choi)
이효진(Hyo-Jin Lee)
하미현(Mi-Hyeon Ha)
이유진(Yu-Jin Lee)
이현정(Hyeon-Jung Lee)
강경민(Kyoung-Min Kang)
이병호(Byung-Ho Lee)
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  fullname: 하미현(Mi-Hyeon Ha)
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  fullname: 이병호(Byung-Ho Lee)
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Keywords Dental Hygienist
Emotional Intelligence
Emotional Labor
Resilience
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한국구강보건과학회
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Snippet Objectives: The purpose of this study was to reveal association between emotional intelligence, resilience and emotional labor. Methods: For this study, 198...
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TableOfContents ABSTRACT Ⅰ. 서론 Ⅱ. 연구대상 및 방법 Ⅲ. 연구결과 Ⅳ. 고찰 및 결론 REFERENCES
Title 치과위생사의 감성지능과 회복탄력성이 감정노동에 미치는 영향
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