A comparative study of the features of face-to-face and that of online communication: From the viewpoint of co-creation

This paper examines the characteristics of face-to-face communication and online communication from the viewpoint of group co-creation. First, we review the previous studies of face-to-face communication and that of online communication to discuss the merits and demerits of each communication style....

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Published inCognitive Studies: Bulletin of the Japanese Cognitive Science Society Vol. 29; no. 2; pp. 163 - 173
Main Authors Umata, Ichiro, Ijuin, Koki, Kato, Tsuneo, Yamamoto, Seiichi
Format Journal Article
LanguageJapanese
Published Japanese Cognitive Science Society 01.06.2022
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Abstract This paper examines the characteristics of face-to-face communication and online communication from the viewpoint of group co-creation. First, we review the previous studies of face-to-face communication and that of online communication to discuss the merits and demerits of each communication style. Then we present observational results of our pilot face-to-face co-creation conversation data that shows the collage nature of such interaction: the ideation process often consisted of step-by-step accumulations of fragmentary pieces of information that were incomplete and vague per se, fully utilizing the abundant nonverbal cues and a shared collaboration environment. These findings are expected to contribute to designing matching strategies of communication styles and the characteristics of collaborative tasks.
AbstractList This paper examines the characteristics of face-to-face communication and online communication from the viewpoint of group co-creation. First, we review the previous studies of face-to-face communication and that of online communication to discuss the merits and demerits of each communication style. Then we present observational results of our pilot face-to-face co-creation conversation data that shows the collage nature of such interaction: the ideation process often consisted of step-by-step accumulations of fragmentary pieces of information that were incomplete and vague per se, fully utilizing the abundant nonverbal cues and a shared collaboration environment. These findings are expected to contribute to designing matching strategies of communication styles and the characteristics of collaborative tasks.
Author Umata, Ichiro
Kato, Tsuneo
Ijuin, Koki
Yamamoto, Seiichi
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  fullname: Ijuin, Koki
  organization: National Institute of Advansed Science and Technology
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  fullname: Kato, Tsuneo
  organization: National Institute of Advansed Science and Technology
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  fullname: Yamamoto, Seiichi
  organization: Doshisha University
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Title A comparative study of the features of face-to-face and that of online communication: From the viewpoint of co-creation
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