A comparative study of the features of face-to-face and that of online communication: From the viewpoint of co-creation

This paper examines the characteristics of face-to-face communication and online communication from the viewpoint of group co-creation. First, we review the previous studies of face-to-face communication and that of online communication to discuss the merits and demerits of each communication style....

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Bibliographic Details
Published inCognitive Studies: Bulletin of the Japanese Cognitive Science Society Vol. 29; no. 2; pp. 163 - 173
Main Authors Umata, Ichiro, Ijuin, Koki, Kato, Tsuneo, Yamamoto, Seiichi
Format Journal Article
LanguageJapanese
Published Japanese Cognitive Science Society 01.06.2022
Subjects
co-creation
face-to-face communication
group interaction
online communication
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Summary:This paper examines the characteristics of face-to-face communication and online communication from the viewpoint of group co-creation. First, we review the previous studies of face-to-face communication and that of online communication to discuss the merits and demerits of each communication style. Then we present observational results of our pilot face-to-face co-creation conversation data that shows the collage nature of such interaction: the ideation process often consisted of step-by-step accumulations of fragmentary pieces of information that were incomplete and vague per se, fully utilizing the abundant nonverbal cues and a shared collaboration environment. These findings are expected to contribute to designing matching strategies of communication styles and the characteristics of collaborative tasks.
ISSN:1341-7924
1881-5995
DOI:10.11225/cs.2022.017