Impact of COVID-19 on Paratransit Services Operating with Ride-Hailing Apps: The Phnom Penh Case

Due to the introduction of lockdown and curfew hours to control and minimize the spread of COVID-19, the most impact part of transport sector is paratransit drivers. This study aims to evaluate the impact of COVID-19 on paratransit services operating with Ride-Hailing App in Phnom Penh. Questionnair...

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Published inJournal of the Eastern Asia Society for Transportation Studies Vol. 15; pp. 1 - 15
Main Authors YAI, Tetsuo, PHUN, Veng Kheang, YANG, Panha
Format Journal Article
LanguageEnglish
Published Eastern Asia Society for Transportation Studies 2024
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Abstract Due to the introduction of lockdown and curfew hours to control and minimize the spread of COVID-19, the most impact part of transport sector is paratransit drivers. This study aims to evaluate the impact of COVID-19 on paratransit services operating with Ride-Hailing App in Phnom Penh. Questionnaire surveys were used to collect data from 233 paratransit drivers who operate their services with RHA from Dec 30, 2020-Jan 02, 2021. The results show that drivers decrease in monthly income by approximately 49%, number of daily passengers by 59%, and monthly revenue by 46%. Drivers also expressed the difficultly of their livelihood during the pandemic such as payment for loans, high app commission fees and financial issues etc. The outcome of this study would be a good assistance for transportation planners, policymaking, government authorities such as knowledge or information to better guideway for COVID-19 pandemic response or another pandemic response.
AbstractList Due to the introduction of lockdown and curfew hours to control and minimize the spread of COVID-19, the most impact part of transport sector is paratransit drivers. This study aims to evaluate the impact of COVID-19 on paratransit services operating with Ride-Hailing App in Phnom Penh. Questionnaire surveys were used to collect data from 233 paratransit drivers who operate their services with RHA from Dec 30, 2020-Jan 02, 2021. The results show that drivers decrease in monthly income by approximately 49%, number of daily passengers by 59%, and monthly revenue by 46%. Drivers also expressed the difficultly of their livelihood during the pandemic such as payment for loans, high app commission fees and financial issues etc. The outcome of this study would be a good assistance for transportation planners, policymaking, government authorities such as knowledge or information to better guideway for COVID-19 pandemic response or another pandemic response.
Author PHUN, Veng Kheang
YAI, Tetsuo
YANG, Panha
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  organization: Civil and Environmental Engineering Department, Tokyo Institute of Technology
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  fullname: PHUN, Veng Kheang
  organization: Civil and Environmental Engineering Department, Tokyo Institute of Technology
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  fullname: YANG, Panha
  organization: Department of Transport and Infrastructure, Institute of Technology of Cambodia
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MoH, 2021. Ministry of Health, Cambodia.
Koushki, P., Smith, R., Barry, Z., 1994. A Paratransit Maintenance Cost-Allocation Model. Journal of King Saud University-Engineering Sciences 6, 27-38.
WHO, 2020. Coronavirus disease 2019 (COVID-19), Situation Report, 78 Available at: https://www.who.int/docs/default-source/coronaviruse/situationreports/20200407-sitrep-20200478-covid-20200419.pdf?sfvrsn=bc20200443e20200401b_20200402.
Reuters, 2021. Thailand’s K-Pop fans helping Tuk-Tuk drivers stay alive.
Zhan, X., Liang, X., Xu, G., Zhou, L., 2013. Influence of plant root morphology and tissue composition on phenanthrene uptake: stepwise multiple linear regression analysis. Journal Environmental Pollution 179, 294-300.
Zhang, J., Dong, X., Cao, Y.y., Yuan, Y.d., Yang, Y.b., Yan, Y.q., Akdis, C., Gao, Y.d., 2020. Clinical characteristics of 140 patients infected with SARS-CoV-2 in Wuhan, China. Journal Allergy 75, 1730-1741.
Phun, V.K., Pheng, P., Masui, R., Kato, H., Yai, T., 2020. Impact of ride-hailing apps on traditional LAMAT services in Asian developing cities: The Phnom Penh Case. Asian Transport Studies 6.
Bwambale, A., Uzondu, C., Islam, M., Rahman, F., Batool, Z., Mukwaya, P.I., Wadud, Z., 2023. Willingness to pay for COVID-19 mitigation measures in public transport and paratransit in low-income countries. Transportation Research Part A: Policy and Practice 167, 103561.
Phun, V.K., Masui, R., Yai, T., 2018. Operational Characteristics of Paratransit Services with Ride-Hailing Apps in Asian Developing Cities: The Phnom Penh Case. Journal of Transportation Technologies 08, 291-311.
Batool, S.H., Malik, A., Safdar, M., Ali, A.F., 2022. Pandemic Information Access Challenges and Expectations about the Post-Covid Era: A Survey of Pakistan Students' Opinion Regarding Academic Libraries' Services and Staff. The Journal of Academic Librarianship 48, 102604.
Anderson, R.M., Heesterbeek, H., Klinkenberg, D., Hollingsworth, T.D., 2020. How will country-based mitigation measures influence the course of the COVID-19 epidemic? Journal The lancet 395, 931-934.
Phun, V.K., Yai, T., 2016. State of the art of paratransit literatures in Asian developing countries. Journal Asian Transport Studies 4, 57-77.
Andreas, B., Moritz, K., Marc, T., Malte, S., Azza, F., Justin, C., Jan, S., 2020. Limited containment options of COVID-19 outbreak revealed by regional agent-based simulations for South Africa. arXiv:2004.05513v1.
Phun, V.K., Pheng, P., Kato, H., Yai, T., 2022. Influence of the COVID-19 pandemic on old-style LAMAT services in developing cities of Asia: The case study of Phnom Penh. Asian Transport Studies 8, 100080.
References_xml – reference: Zhan, X., Liang, X., Xu, G., Zhou, L., 2013. Influence of plant root morphology and tissue composition on phenanthrene uptake: stepwise multiple linear regression analysis. Journal Environmental Pollution 179, 294-300.
– reference: Batool, S.H., Malik, A., Safdar, M., Ali, A.F., 2022. Pandemic Information Access Challenges and Expectations about the Post-Covid Era: A Survey of Pakistan Students' Opinion Regarding Academic Libraries' Services and Staff. The Journal of Academic Librarianship 48, 102604.
– reference: Phun, V.K., Masui, R., Yai, T., 2018. Operational Characteristics of Paratransit Services with Ride-Hailing Apps in Asian Developing Cities: The Phnom Penh Case. Journal of Transportation Technologies 08, 291-311.
– reference: Phun, V.K., Yai, T., 2016. State of the art of paratransit literatures in Asian developing countries. Journal Asian Transport Studies 4, 57-77.
– reference: Reuters, 2021. Thailand’s K-Pop fans helping Tuk-Tuk drivers stay alive.
– reference: MoH, 2021. Ministry of Health, Cambodia.
– reference: Anderson, R.M., Heesterbeek, H., Klinkenberg, D., Hollingsworth, T.D., 2020. How will country-based mitigation measures influence the course of the COVID-19 epidemic? Journal The lancet 395, 931-934.
– reference: Phun, V.K., Pheng, P., Kato, H., Yai, T., 2022. Influence of the COVID-19 pandemic on old-style LAMAT services in developing cities of Asia: The case study of Phnom Penh. Asian Transport Studies 8, 100080.
– reference: WHO, 2020. Coronavirus disease 2019 (COVID-19), Situation Report, 78 Available at: https://www.who.int/docs/default-source/coronaviruse/situationreports/20200407-sitrep-20200478-covid-20200419.pdf?sfvrsn=bc20200443e20200401b_20200402.
– reference: Andreas, B., Moritz, K., Marc, T., Malte, S., Azza, F., Justin, C., Jan, S., 2020. Limited containment options of COVID-19 outbreak revealed by regional agent-based simulations for South Africa. arXiv:2004.05513v1.
– reference: Bwambale, A., Uzondu, C., Islam, M., Rahman, F., Batool, Z., Mukwaya, P.I., Wadud, Z., 2023. Willingness to pay for COVID-19 mitigation measures in public transport and paratransit in low-income countries. Transportation Research Part A: Policy and Practice 167, 103561.
– reference: Phun, V.K., Pheng, P., Masui, R., Kato, H., Yai, T., 2020. Impact of ride-hailing apps on traditional LAMAT services in Asian developing cities: The Phnom Penh Case. Asian Transport Studies 6.
– reference: Zhang, J., Dong, X., Cao, Y.y., Yuan, Y.d., Yang, Y.b., Yan, Y.q., Akdis, C., Gao, Y.d., 2020. Clinical characteristics of 140 patients infected with SARS-CoV-2 in Wuhan, China. Journal Allergy 75, 1730-1741.
– reference: Koushki, P., Smith, R., Barry, Z., 1994. A Paratransit Maintenance Cost-Allocation Model. Journal of King Saud University-Engineering Sciences 6, 27-38.
– reference: Cervero, R., Golub, A., 2007. Informal transport: A global perspective. Journal Transport policy 14, 445-457.
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Snippet Due to the introduction of lockdown and curfew hours to control and minimize the spread of COVID-19, the most impact part of transport sector is paratransit...
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SubjectTerms COVID-19
Paratransit
Ride-Hailing Apps
Semi-log regression
Stepwise multiple linear regression
Title Impact of COVID-19 on Paratransit Services Operating with Ride-Hailing Apps: The Phnom Penh Case
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