The Influence of Knowledge Management Capabilities on Hospital Services Performance

• Published in: 2018 International Conference on Information Management and Technology (ICIMTech) pp. 554 - 559
• Main Authors: Johan, Kurniawan, Yohannes, Sudiana, Tapia, Diego Fernando Cabezas
• Format: Conference Proceeding
• Language: English
• Published: IEEE 01.09.2018
• Subjects: hospital; Hospitals; Information systems; Knowledge management; knowledge management capability; Medical diagnostic imaging; Organizations; Personnel; services performance

Currently healthcare is one of the main problems in Indonesia, particularly with the primary care provided by hospitals. Problems that often occur at hospitals in Indonesia was shown from the high malpractice rate in Indonesia, this problem made public confidence to the hospital was decline, this is...