Towards Understanding Emotional Intelligence for Behavior Change Chatbots

• Published in: International Conference on Affective Computing and Intelligent Interaction and workshops pp. 8 - 14
• Main Authors: Ghandeharioun, Asma, McDuff, Daniel, Czerwinski, Mary, Rowan, Kael
• Format: Conference Proceeding
• Language: English
• Published: IEEE 01.09.2019
• Subjects: affective computing; agent; emotional intelligence; experience sampling; Games; mental health; Mobile applications; Mood; Sociology; Statistics; Stress; System analysis and design; Visualization

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly understood. In this paper, we present the design and evaluation of an...