A Comparison of two Decision Support Systems Designed for a Dispatching Problem

• Published in: 2006 IEEE Systems and Information Engineering Design Symposium pp. 146 - 151
• Main Authors: Cutrona, C.S., Pratsch, C., Valcarengh, C., Welter, A., de Macedos Guimaraes, L.B., Guerlain, S.
• Format: Conference Proceeding
• Language: English
• Published: IEEE 01.04.2006
• Subjects: Decision making; Decision support systems; Design engineering; Dispatching; Displays; Educational products; Petroleum; Programming profession; Resource management; Systems engineering and theory

This paper compares two decision support system designs to aid in the daily dispatching of trucks delivering oil from Tenoas, an oil distributor, to hundreds of locations in the southernmost state of Brazil. On site research and interviews were conducted in order to determine the needs of the system...