Fires Only Serve To Reinforce Value of Document Management

Originally intended as a tree-saver, the document management system at USA Federal Credit Union in San Diego evolved to shoulder the weight of the credit union's business continuity plan (BCP) during the recent California wildfires. Employees at operational branches could also access electronic...

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Bibliographic Details
Published inCredit Union Journal Vol. 11; no. 50; p. 18
Main Author Jepson, Kevin
Format Journal Article Trade Publication Article
LanguageEnglish
Published New York SyndiGate Media Inc 17.12.2007
SourceMedia dba Arizent
Subjects
Case studies
Contingency planning
Credit unions
Data security
Disaster recovery
Document management
Electronic documents
Federal employees
Forest & brush fires
Information management
Management
Methods
Multinational corporations
Records management
Safety and security measures
Software
State employees
Storage area networks
United States
United States > US
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Summary:Originally intended as a tree-saver, the document management system at USA Federal Credit Union in San Diego evolved to shoulder the weight of the credit union's business continuity plan (BCP) during the recent California wildfires. Employees at operational branches could also access electronic documents while the fires raged near the USA FCU headquarters. Of the credit union's 22 international locations, eight were temporarily closed because of the fires, said USA Federal CIO Carolyn James. In 2003, USA Federal started using the OnBase enterprise content management software suite, provided by Hyland Software, as a place for COLD documents and for loan processing. Over the years, OnBase has taken its rightful place next to the core processing system as a critical piece of the CU's BCP.
ISSN:1521-5105