Personalized Thread Recommendation for MOOC Discussion Forums

• Published in: Machine Learning and Knowledge Discovery in Databases Vol. 11052; pp. 725 - 740
• Main Authors: Lan, Andrew S., Spencer, Jonathan C., Chen, Ziqi, Brinton, Christopher G., Chiang, Mung
• Format: Book Chapter
• Language: English
• Published: Switzerland Springer International Publishing AG 2019; Springer International Publishing
• Series: Lecture Notes in Computer Science
• Subjects: Discussion forums; Hawkes process; Personalized thread recommendation
• ISBN: 3030109275; 9783030109271
• ISSN: 0302-9743; 1611-3349
• DOI: 10.1007/978-3-030-10928-8_43

Social learning, i.e., students learning from each other through social interactions, has the potential to significantly scale up instruction in online education. In many cases, such as in massive open online courses (MOOCs), social learning is facilitated through discussion forums hosted by course providers. In this paper, we propose a probabilistic model for the process of learners posting on such forums, using point processes. Different from existing works, our method integrates topic modeling of the post text, timescale modeling of the decay in post excitation over time, and learner topic interest modeling into a single model, and infers this information from user data. Our method also varies the excitation levels induced by posts according to the thread structure, to reflect typical notification settings in discussion forums. We experimentally validate the proposed model on three real-world MOOC datasets, with the largest one containing up to 6,000 learners making 40,000 posts in 5,000 threads. Results show that our model excels at thread recommendation, achieving significant improvement over a number of baselines, thus showing promise of being able to direct learners to threads that they are interested in more efficiently. Moreover, we demonstrate analytics that our model parameters can provide, such as the timescales of different topic categories in a course.