Analysis of Open Education service quality with the descriptive-quantitative approach
The concept of Open Education (OE) is based on the philosophy of e-Learning which aims to provide learning environment anywhere, anytime, and for anyone. One of the main issue in the development of OE services is the availability of the quality assurance mechanism. This study proposes a metric for m...
Saved in:
Published in | TOJET The Turkish Online Journal Of Educational Technology Vol. 16; no. 3; pp. 23 - 35 |
---|---|
Main Authors | , , , |
Format | Journal Article |
Language | English |
Published |
Sakarya Üniversitesi Yayınları
01.07.2017
Sakarya University |
Subjects | |
Online Access | Get full text |
Cover
Loading…
Abstract | The concept of Open Education (OE) is based on the philosophy of e-Learning which aims to provide learning
environment anywhere, anytime, and for anyone. One of the main issue in the development of OE services is the
availability of the quality assurance mechanism. This study proposes a metric for measuring the quality of OE
service. Based on extensive literature review about e-Learning service quality guidelines, as well as the
observation of existing Open Education services, we formulated Open Education Metric (OEM). OEM consists
of 37 indicators which are divided into six criteria: (1) Openness, (2) Benefit, (3) Delivery, (4) Learning, (5)
Evaluation, and (6) Support. Evaluation scheme is designed to give a clear guideline in assessing the quality of
OE service quantitatively. The evaluation results including score and category indicate the overall quality
relative to a set of indicators. Trial of evaluation was conducted using the evaluation system based on OEM to
test its performance in evaluating OE service quality in institutions. Three of OE services were evaluated with
their scores. |
---|---|
AbstractList | The concept of Open Education (OE) is based on the philosophy of e-Learning which aims to provide learning
environment anywhere, anytime, and for anyone. One of the main issue in the development of OE services is the
availability of the quality assurance mechanism. This study proposes a metric for measuring the quality of OE
service. Based on extensive literature review about e-Learning service quality guidelines, as well as the
observation of existing Open Education services, we formulated Open Education Metric (OEM). OEM consists
of 37 indicators which are divided into six criteria: (1) Openness, (2) Benefit, (3) Delivery, (4) Learning, (5)
Evaluation, and (6) Support. Evaluation scheme is designed to give a clear guideline in assessing the quality of
OE service quantitatively. The evaluation results including score and category indicate the overall quality
relative to a set of indicators. Trial of evaluation was conducted using the evaluation system based on OEM to
test its performance in evaluating OE service quality in institutions. Three of OE services were evaluated with
their scores. The concept of Open Education (OE) is based on the philosophy of e-Learning which aims to provide learning environment anywhere, anytime, and for anyone. One of the main issue in the development of OE services is the availability of the quality assurance mechanism. This study proposes a metric for measuring the quality of OE service. Based on extensive literature review about e-Learning service quality guidelines, as well as the observation of existing Open Education services, we formulated Open Education Metric (OEM). OEM consists of 37 indicators which are divided into six criteria: (1) Openness, (2) Benefit, (3) Delivery, (4) Learning, (5) Evaluation, and (6) Support. Evaluation scheme is designed to give a clear guideline in assessing the quality of OE service quantitatively. The evaluation results including score and category indicate the overall quality relative to a set of indicators. Trial of evaluation was conducted using the evaluation system based on OEM to test its performance in evaluating OE service quality in institutions. Three of OE services were evaluated with their scores. |
Author | Hasibuan,Zainal A Berliyanto,Age Priyogi,Bilih Santoso,Harry B |
Author_xml | – sequence: 1 fullname: Priyogi, Bilih – sequence: 2 fullname: Santoso, Harry B – sequence: 3 fullname: Berliyanto – sequence: 4 fullname: Hasibuan, Zainal A |
BackLink | http://eric.ed.gov/ERICWebPortal/detail?accno=EJ1152606$$DView record in ERIC |
BookMark | eNotz8tqwzAQBVAtUmia5hMK2nVlkPXwYxlSt00JZJOuzUgaYxVXdiUlJX9fl2QxXC4HLswDWfjR44IseS6LrOSS35N1jE4zycR8Ui7J58bDcIku0rGjhwk9bezJQHKjpxHD2RmkPycYXLrQX5d6mnqkFqMJbkrujNmMPrkE_4XCNIURTP9I7joYIq5vuSLH1-a4fc_2h7fddrPPUMk6g1pbrQqQoHKuNVdQomCsBsFKU1bMYldy01lZyzwXljFdMNBCVRJnNJVYkafrLAZn2im4bwiXtvnIc8ULVsz-fHVnEYbRD85j-zWewvxzbHcvzWbfqlKyWvwBv7RaKA |
ContentType | Journal Article |
DBID | IEBAR ERI GA5 |
DatabaseName | Idealonline online kütüphane - Journals ERIC ERIC - Full Text Only (Discovery) |
DatabaseTitle | ERIC |
DatabaseTitleList | ERIC |
Database_xml | – sequence: 1 dbid: ERI name: ERIC url: https://eric.ed.gov/ sourceTypes: Open Access Repository |
DeliveryMethod | fulltext_linktorsrc |
ERIC | EJ1152606 |
Editor | İşman,Aytekin |
Editor_xml | – sequence: 1 fullname: İşman,Aytekin |
EndPage | 35 |
ExternalDocumentID | EJ1152606 IDEAL_57409 |
GeographicLocations | Türkiye Sakarya |
GeographicLocations_xml | – name: Sakarya – name: Türkiye |
GroupedDBID | ALMA_UNASSIGNED_HOLDINGS IEBAR M~E ERI GA5 |
ID | FETCH-LOGICAL-e549-a9bdb56a4a512bb25a7e3009a307c780def72cfd494113d00b60ab3584e80dc83 |
IEDL.DBID | ERI |
ISSN | 2146-7242 |
IngestDate | Fri Sep 06 12:09:56 EDT 2024 Fri Aug 16 14:35:57 EDT 2024 |
IsOpenAccess | true |
IsPeerReviewed | true |
IsScholarly | true |
Issue | 3 |
Keywords | service quality open education metrics online learning |
Language | English |
LinkModel | DirectLink |
MergedId | FETCHMERGED-LOGICAL-e549-a9bdb56a4a512bb25a7e3009a307c780def72cfd494113d00b60ab3584e80dc83 |
OpenAccessLink | http://eric.ed.gov/ERICWebPortal/detail?accno=EJ1152606 |
PageCount | 13 |
ParticipantIDs | eric_primary_EJ1152606 idealonline_journals_IDEAL_57409 |
PublicationCentury | 2000 |
PublicationDate | July 2017 2017-07-00 |
PublicationDateYYYYMMDD | 2017-07-01 |
PublicationDate_xml | – month: 07 year: 2017 text: July 2017 |
PublicationDecade | 2010 |
PublicationTitle | TOJET The Turkish Online Journal Of Educational Technology |
PublicationYear | 2017 |
Publisher | Sakarya Üniversitesi Yayınları Sakarya University |
Publisher_xml | – name: Sakarya Üniversitesi Yayınları – name: Sakarya University |
SSID | ssib040304044 ssib044786815 ssib016519273 ssib023895849 |
Score | 2.039013 |
Snippet | The concept of Open Education (OE) is based on the philosophy of e-Learning which aims to provide learning
environment anywhere, anytime, and for anyone. One... The concept of Open Education (OE) is based on the philosophy of e-Learning which aims to provide learning environment anywhere, anytime, and for anyone. One... |
SourceID | eric idealonline |
SourceType | Open Access Repository Aggregation Database |
StartPage | 23 |
SubjectTerms | Bilim-Teknoloji Delivery Systems Educational Benefits Educational Quality Electronic Learning Evaluation Criteria Evaluation Methods Eğitim Bilimleri Guidelines Kişisel Gelişim Online Courses Open Education Scores Statistical Analysis |
Title | Analysis of Open Education service quality with the descriptive-quantitative approach |
URI | http://www.idealonline.com.tr/IdealOnline/lookAtPublications/paperDetail.xhtml?uId=57409 http://eric.ed.gov/ERICWebPortal/detail?accno=EJ1152606 |
Volume | 16 |
hasFullText | 1 |
inHoldings | 1 |
isFullTextHit | |
isPrint | |
link | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwjV3PS8MwGA26y_Qgig7nL3LwGuiPNEmPRTvmUE8b7FaSJgUvnegUvOxv96Wt3TwIXgolLYUv5HvvS1_eR8ittkpZ4RJmrXGMV0IznUaGcVB_qyKNpNkIZJ_FdMFny2S53br4r6JyBiIDJi72_RHG9HfVEwqwkh1UBiilgNketbn_GxhsUY1zqYRqeh34LtdMArWGZNh_o1dCH75YkLfWwWIHhCbH5KhjjzRrp_uE7Ln6lCx-jEXoqqJeIEJ71QbtUgFtrTK-qN92peB8FPVmmy8-HcNg3Zw1ww3NOpPxMzKf5PO7Keu6JTCHGg8RNtYkQnMNCDcmSrR0MQiUxiIupQqsq2RUVpanPAxjGwRGBNrECIzDYKniERnUq9qdExqBEgWxLHXp3ee9H31qVBjiaRQjZSLHZOQDUry2fhhFH6kxoTshKrrV8F483OfZY5FI1JIXf717SQ4ij5iNEvaKDNZvH-4aeL82N83s4vq0yb8BeKCkyQ |
link.rule.ids | 219,220,230,315,786,790,891 |
linkProvider | ERIC Clearinghouse on Information & Technology |
openUrl | ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Analysis+of+Open+Education+Service+Quality+with+the+Descriptive-Quantitative+Approach&rft.jtitle=Turkish+Online+Journal+of+Educational+Technology+-+TOJET&rft.au=Priyogi%2C+Bilih&rft.au=Santoso%2C+Harry+B&rft.au=Berliyanto&rft.au=Hasibuan%2C+Zainal+A&rft.date=2017-07-01&rft.pub=Sakarya+University&rft.issn=2146-7242&rft.volume=16&rft.issue=3&rft.spage=23&rft.externalDocID=EJ1152606 |
thumbnail_l | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=2146-7242&client=summon |
thumbnail_m | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=2146-7242&client=summon |
thumbnail_s | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=2146-7242&client=summon |