Satisfaction of caregivers and older adults who use the Better at Home Program
Evaluate the satisfaction of caregivers and older adults who use the home care service provided by the Better at Home Program (Programa Melhor em Casa) and its associated factors. This is a cross-sectional study with data from the national survey on the Better at Home Program, conducted by the SUS G...
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| Published in | Revista de saúde pública Vol. 56; p. 34 |
|---|---|
| Main Authors | , , , , |
| Format | Journal Article |
| Language | English Portuguese |
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Brazil
Faculdade de Saúde Pública da Universidade de São Paulo
2022
Universidade de São Paulo |
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| Abstract | Evaluate the satisfaction of caregivers and older adults who use the home care service provided by the Better at Home Program (Programa Melhor em Casa) and its associated factors.
This is a cross-sectional study with data from the national survey on the Better at Home Program, conducted by the SUS General Ombudsman. We interviewed 5,595 caregivers and 950 older adults. We combined four questions related to satisfaction to formulate the dependent variable by means of latent class analysis and used 13 questions as independent variables.
93.7% of the older adults and 90.2% of the caregivers were satisfied with the service. In the multiple analysis, the variables showing association with satisfaction were: also being accompanied by a family health team (older adults: OR = 4.22; p = 0.014), shorter time between referral and the first visit (older adults: OR = 10.20; p = 0.006), (caregiver: OR = 5.84; p < 0.001), taking examinations with medical requirement (older adults: OR = 5.74; p = 0.037), (caregiver: OR = 7.41; p < 0.001), consultation with specialist (caregiver: OR = 6.02; p < 0.001), visits out of the schedule when necessary (older adults: OR = 8.09; p = 0.014), (caregiver: OR = 1.81; p = 0.015) and understanding the orientations provided by the program team (caregiver: OR = 10.61; p < 0.001).
The majority of the older adults and caregivers showed satisfaction with the program, with a distinction in the aspects associated with this satisfaction, in which only the characteristics directly related to the program influenced the satisfaction, while the same did not occur with the socioeconomic and demographic characteristics. |
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| AbstractList | ABSTRACT OBJECTIVE Evaluate the satisfaction of caregivers and older adults who use the home care service provided by the Better at Home Program (Programa Melhor em Casa) and its associated factors. METHODS This is a cross-sectional study with data from the national survey on the Better at Home Program, conducted by the SUS General Ombudsman. We interviewed 5,595 caregivers and 950 older adults. We combined four questions related to satisfaction to formulate the dependent variable by means of latent class analysis and used 13 questions as independent variables. RESULTS 93.7% of the older adults and 90.2% of the caregivers were satisfied with the service. In the multiple analysis, the variables showing association with satisfaction were: also being accompanied by a family health team (older adults: OR = 4.22; p = 0.014), shorter time between referral and the first visit (older adults: OR = 10.20; p = 0.006), (caregiver: OR = 5.84; p < 0.001), taking examinations with medical requirement (older adults: OR = 5.74; p = 0.037), (caregiver: OR = 7.41; p < 0.001), consultation with specialist (caregiver: OR = 6.02; p < 0.001), visits out of the schedule when necessary (older adults: OR = 8.09; p = 0.014), (caregiver: OR = 1.81; p = 0.015) and understanding the orientations provided by the program team (caregiver: OR = 10.61; p < 0.001). CONCLUSIONS The majority of the older adults and caregivers showed satisfaction with the program, with a distinction in the aspects associated with this satisfaction, in which only the characteristics directly related to the program influenced the satisfaction, while the same did not occur with the socioeconomic and demographic characteristics. Evaluate the satisfaction of caregivers and older adults who use the home care service provided by the Better at Home Program (Programa Melhor em Casa) and its associated factors. This is a cross-sectional study with data from the national survey on the Better at Home Program, conducted by the SUS General Ombudsman. We interviewed 5,595 caregivers and 950 older adults. We combined four questions related to satisfaction to formulate the dependent variable by means of latent class analysis and used 13 questions as independent variables. 93.7% of the older adults and 90.2% of the caregivers were satisfied with the service. In the multiple analysis, the variables showing association with satisfaction were: also being accompanied by a family health team (older adults: OR = 4.22; p = 0.014), shorter time between referral and the first visit (older adults: OR = 10.20; p = 0.006), (caregiver: OR = 5.84; p < 0.001), taking examinations with medical requirement (older adults: OR = 5.74; p = 0.037), (caregiver: OR = 7.41; p < 0.001), consultation with specialist (caregiver: OR = 6.02; p < 0.001), visits out of the schedule when necessary (older adults: OR = 8.09; p = 0.014), (caregiver: OR = 1.81; p = 0.015) and understanding the orientations provided by the program team (caregiver: OR = 10.61; p < 0.001). The majority of the older adults and caregivers showed satisfaction with the program, with a distinction in the aspects associated with this satisfaction, in which only the characteristics directly related to the program influenced the satisfaction, while the same did not occur with the socioeconomic and demographic characteristics. OBJECTIVEEvaluate the satisfaction of caregivers and older adults who use the home care service provided by the Better at Home Program (Programa Melhor em Casa) and its associated factors.METHODSThis is a cross-sectional study with data from the national survey on the Better at Home Program, conducted by the SUS General Ombudsman. We interviewed 5,595 caregivers and 950 older adults. We combined four questions related to satisfaction to formulate the dependent variable by means of latent class analysis and used 13 questions as independent variables.RESULTS93.7% of the older adults and 90.2% of the caregivers were satisfied with the service. In the multiple analysis, the variables showing association with satisfaction were: also being accompanied by a family health team (older adults: OR = 4.22; p = 0.014), shorter time between referral and the first visit (older adults: OR = 10.20; p = 0.006), (caregiver: OR = 5.84; p < 0.001), taking examinations with medical requirement (older adults: OR = 5.74; p = 0.037), (caregiver: OR = 7.41; p < 0.001), consultation with specialist (caregiver: OR = 6.02; p < 0.001), visits out of the schedule when necessary (older adults: OR = 8.09; p = 0.014), (caregiver: OR = 1.81; p = 0.015) and understanding the orientations provided by the program team (caregiver: OR = 10.61; p < 0.001).CONCLUSIONSThe majority of the older adults and caregivers showed satisfaction with the program, with a distinction in the aspects associated with this satisfaction, in which only the characteristics directly related to the program influenced the satisfaction, while the same did not occur with the socioeconomic and demographic characteristics. |
| Author | Gurgel Junior, Garibaldi Dantas Sá, Domício Aurelio de Silva, Vanessa de Lima Silva, Natália Romana Gomes da Moreira, Rafael da Silveira |
| AuthorAffiliation | III Universidade Federal de Pernambuco Departamento de Fonoaudiologia Recife PE Brasil Universidade Federal de Pernambuco. Departamento de Fonoaudiologia.Recife, PE, Brasil IV Universidade Federal de Pernambuco Centro de Ciências Médicas Departamento de Saúde Coletiva Recife PE Brasil Universidade Federal de Pernambuco. Centro de Ciências Médicas. Departamento de Saúde Coletiva. Recife, PE, Brasil I Universidade Federal de Pernambuco Programa de Pós-Graduação em Gerontologia Recife PE Brasil Universidade Federal de Pernambuco. Programa de Pós-Graduação em Gerontologia. Recife, PE, Brasil II Fundação Oswaldo Cruz Instituto Aggeu Magalhães Departamento de Saúde Coletiva Recife PE Brasil Fundação Oswaldo Cruz. Instituto Aggeu Magalhães. Departamento de Saúde Coletiva. Recife, PE, Brasil |
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| BackLink | https://www.ncbi.nlm.nih.gov/pubmed/35544887$$D View this record in MEDLINE/PubMed |
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| DocumentTitleAlternate | Satisfação dos cuidadores e dos idosos usuários do Programa Melhor em Casa |
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| Keywords | Assistência Domiciliar Satisfação do Paciente Satisfação no Emprego Cuidadores, psicologia Caregivers, psychology Serviços de Saúde para Idosos Home Nursing Health Services for the Aged Job Satisfaction Patient Satisfaction |
| Language | English Portuguese |
| License | This is an Open Access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. This work is licensed under a Creative Commons Attribution 4.0 International License. http://creativecommons.org/licenses/by/4.0 |
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| Notes | ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 23 Conflict of Interest: The authors declare no conflict of interest. Authors’ Contribution: Study design and planning: NRGS, RSM. Data collection, analysis and interpretation: NRGS, RSM. Drafting or revising the manuscript: NRGS, RSM, VLS, GDGJ. Approval of the final version: DAS. Public responsibility for the content of the article: NRGS, RSM, VLS, DAS, GDGJ. |
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| Snippet | Evaluate the satisfaction of caregivers and older adults who use the home care service provided by the Better at Home Program (Programa Melhor em Casa) and its... OBJECTIVEEvaluate the satisfaction of caregivers and older adults who use the home care service provided by the Better at Home Program (Programa Melhor em... ABSTRACT OBJECTIVE Evaluate the satisfaction of caregivers and older adults who use the home care service provided by the Better at Home Program (Programa... |
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| StartPage | 34 |
| SubjectTerms | Caregivers, psychology Health Policy & Services Health Services for the Aged Home Nursing Job Satisfaction Original Patient Satisfaction |
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| Title | Satisfaction of caregivers and older adults who use the Better at Home Program |
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