An Analysis of Service Experience And Perceived Value Influence on Patient’s Satisification At Regional Public Hospitals In South Sulawesi Province

• Published in: Asia Pacific journal of health management
• Main Authors: Ardianti Ardianti, Syahrir A Pasaringi, Fridawaty Rivai, Irwandy Irwandy, A Indahwaty Sidin, Yahya Thamrin, Andi Agus Mumang
• Format: Journal Article
• Language: English
• Published: ACHSM 01.06.2024
• Subjects: Patient’s satisfaction; Perceived value; Service experience

Background: The service experience and perceived value that occurs in every interaction between patient and service provider will influence the patient’s satisfaction. This study aims to analyze the effect of service experience and perceived value on patient’s satisfaction at Regional Public Hospita...